Website and enquiry terms
These terms apply whenever you browse underpinningcardiff.co.uk or send us an enquiry about underpinning. The site is run by Underpinning Cardiff. By using it, you're accepting what follows.

What Cardiff Underpinning actually does
underpinning We don't inspect anything ourselves, carry out any building work, or act as the specialist firm that eventually gets in touch.
Reading, printing, and what you may not do
You're free to read this site and print off a page for your own use. Everything here, including the words, images, layout and underlying code, belongs to Underpinning Cardiff or to whoever licensed it to us. Please don't copy it for publication elsewhere, frame it inside another site, scrape it, or use it for anything it wasn't written for.
Background reading, not a verdict on your house
underpinning What you read on these pages is general information about underpinning, not a survey, report or advice about any particular property. Don't rely on it instead of having your property properly inspected.
Before you send your details
Sending us an enquiry costs you nothing, and it doesn't create any contract between you and us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Whatever happens next, any inspection, quotation or work, is a matter between you and the specialist, under their own terms. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You're free to seek quotes from anyone else as well.
Where responsibility sits once you're contacted
The specialist who contacts you is answerable for their own inspection, advice, quotation, work and any guarantee they give you. If something goes wrong with the work itself, raise it with them first, though we're glad to hear about it too.
Content we can't promise to be perfect
We try to keep this site accurate and available, but we can't promise either. We may change, remove or add to any part of it without notice.
Where our responsibility stops
So far as the law allows, our liability to you is limited. Nothing here excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't let us limit. If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.
If you click away from here
Where this site links to another website, that site isn't ours, and a link isn't us vouching for whoever runs it.
Terms can move; yours won't
We may change these terms from time to time, and the version shown on this page is the one that applies. Changing them won't affect an enquiry you've already sent us.
Jurisdiction
These terms are governed by the law of the place where we're established. If you're a consumer, you can also bring proceedings in the courts of the country where you live.
Tell us if something's wrong
If you've a question about these terms, or about the site generally, the contact page is where to reach us. For a complaint specifically about your personal information, here's how we handle it: If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.